Solutions That Simplify VPN Monitoring
To sufficiently assess and correct VPN performance issues that remote users are facing, it is imperative that every device and conversation happening across the network is thoroughly monitored – this includes VPN traffic monitoring. With VIAVI Observer, the VPN provider will identify the end-user experience (EUE) through a simple-to-understand, patented EUE score that uses hundreds of monitoring data points and machine learning to display one simple metric.
The score indicates if the network is performing outside of your parameters and what is causing the problem: the network, a server, or an application. This allows IT teams to identify and address any VPN or other service issues before they seriously impact connectivity or increase in severity.
The VIAVI Observer Platform dashboard provides insights into the remote user’s experience, will help network teams get answers such as:
- Is the VPN provider the cause of the problem?
- If it is a network issue, is it the corporate network center, the VPN provider, or the ISP?
- Where is the delay occurring? What is to blame for the specific performance issue?
- Can you tell whether the problem is network, application, or server related?
Key Benefits of the VIAVI VPN Monitoring and Management Solution:
Enriched Flow = Enriched-Performance Visibility
Observer Platform also provides an enriched-flow capability. Stitching together traditional-flow data with device information, user identity, application usage and more, IT teams are given increased insight and visibility into the performance of devices on the network and the traffic traversing them. Your load balancer, your next generation Cisco ASA firewall, your SD-WAN controller, all can be easily navigated to with the VIAVI Observer IP viewer.
Because the VIAVI Observer IP viewer can even provide insights into ports associated with VPN monitoring traffic, IT departments can use it to spot compromised accounts that show irregular VPN tunnel usage patterns for remote workers. This shows how monitoring VPN traffic can with the proper monitoring software can even secure your network.
Optimize VPN Performance Through Proactive Monitoring
Can VPN performance be monitored? Yes, absolutely. Gathering volumetric enriched-flow data from VPN concentrators, enables IT teams to monitor and assure the performance of the VPN service in real time. Based on the monitoring output, optimization of the VPN connection configuration can take place over time. For instance, if 40% of the traffic goes to O365, IT teams can configure and use split tunneling to optimize bandwidth utilization.
In today’s remote working era, comprehensive network visibility has become more of a priority than ever before. The last thing that an organization with thousands of VPN connections needs is for the VPN tunnel status to be down when the end-user needs them live the most. The VIAVI Observer VPN tunnel monitoring tool with end-user experience scoring and enriched-flow capabilities make it simple to start monitoring VPN connectivity and identify and resolve VPN-related performance and availability issues, fast.