What are cookies?

Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.

What cookies do we use?

Functional cookies:

These cookies allow us to provide website functionality and record information about choices that you have made. For example, we put a cookie on the website to ensure that the pop-up for subscribing to our newsletter will not be showed to you again.

Non-personally identifiable information Cookies:

We use cookies from a third party, Google (Youtube and Google Maps). Tucana uses these cookies to gather and analyze statistical information about the website usage. We don’t use this data to analyze individual behavior. Tucana uses this information to improve the website and point out to the privacy statement of Google. We have configured privacy friendly to anonimize IP addresses to not store personal identifiable information within Google Analytics, according to the Manual from the Dutch AP(Authoriteit Persoonsgegevens).





2 years

Used to distinguish you as a unique visitor


24 hours

Used to distinguish you as a unique visitor


1 minute

Used to throttle request rate

It’s possible that your data will leave European ground and will be processed in the United States of America due to the fact that Google is based and operates from the United States of America. Please keep in mind that Google is on the EU-US Privacy Shield list
from the European Commission. This means that Google explains that they have the necessary privacy measures to exchange data with European countries.

We do not use cookies on our Support website.

Please follow this link to read our Privacy Statement.

Contact us if you have any questions on data protection.