Subtonomy Data Platform & Support Engine

Any data source, ONE great support experience



Master your support game -tailored experiences made easy

Subtonomy provides a 360˚ view of real-time network experience – giving your teams the insight they need to support, secure, innovate and sell.

You already have most of the data you need. But it is trapped in silos and only used for limited purposes. We free your data, bring it all together in one place and enrich it to deliver an unprecedented level of actionable real-time insight.  As the single source of network experience data, we ensure all your customer service channels are in sync and all your teams benefit from the data they need to transform your results.

With Subtonomy, your customer support agents and self-service channels are continuously updated with real-time information from network monitoring, trouble-ticket integrations, and an alarm framework.

Evolve your telecom data setup seamlessly

Our Support Engine and Data platform, powered by AI and Machine Learning, collects data from various sources – such as passive probes, BSS & OSS, cells, devices and more.

You can run multiple CRM systems or probes in parallel, or switch to new sources as your telecom data settings evolves. This allows us to provide a real-time, individualized 360° view of customer experiences, revolutionizing your approach to technical support.

ISO 27001 certified

Subtonomy is certified with  ISO 27001:2013, the most stringent global information security standard (ISMS). Our ISMS scope includes our product development and support process as well as our organization, operations and office. ​

GDPR compliant

The Subtonomy Platform is fully GDPR compliant, adheres to strict data privacy regulations and is actively used within Europe.

NAT/non-NATO countries

The Subtonomy Platform is being used successfully in both NATO and non-NATO countries in Europe.

The Subtonomy Platform manages billions of data transactions daily

• All data processed in real-time

• Machine Learning used for finding deviations in service performance

Do you have any questions about the Data Platform and Support Engine? Our specialists are happy to help.