On 18 August 2026, the EU’s new e-Evidence Regulation (EU 2023/1543) and Directive (EU 2023/1544) will come into full effect – and that deadline is now less than a year away.
Starting from that date, telecom operators are required to respond to lawful requests within just 8 hours during emergencies – or they risk facing penalties of up to 2% of their global annual turnover.
This signifies a major change: manual and fragmented processes will no longer suffice. Operators must modernize immediately to prevent compliance gaps, financial risks, and damage to their reputation.
The Countdown to 2026 at a glance:
Deadline: 18 August 2026
Emergency rule: 8 hours to deliver data
Risk: Penalties up to 2% of global turnover
Impact: Security, compliance, and operations must be modernized
Key compliance challenges for operators:
Legal: Accountability, traceability, and risk of penalties
Security: Consolidation, speed, and resilience
Organization: New responsibilities for legal representatives
What’s Changing with e-Evidence:
Direct orders from across the EU – bypassing national intermediaries
Mandatory legal representative – centralized responsibility for compliance
Strict deadlines – 10 days for standard requests, 8 hours in emergencies
Mandatory e-CODEX – all communication through the EU’s digital platform
Severe penalties – up to 2% of global turnover
How Subtonomy REX supports you:
E-CODEX-ready – seamless, standardized integration with EU’s digital platform
Extreme speed – consolidated processing to meet the 8-hour rule
Audit-proof – complete logging and traceability
Flexible & secure – on-premises deployment with GDPR alignment
Case Management add-on – structured, automated handling of lawful requests